Privacy Policy
This privacy policy outlines how we collect, use, and disclose information about you when you access the HQ application or any other services provided by us.
1. Information collection and use
We collect the following types of information:
- Personal information
- Health and fitness data
- Payment information
- Usage data
- Device information
For a better experience while using our service, we will be required to use this information:
- Provide personalised services, to deliver personalised fitness recommendations, track your progress, and customise your user experience.
- Processing transactions and managing payments for services you purchase through our platform.
- Communication purposes, to respond to your inquiries, provide customer support, and send you important updates and notifications.
- Marketing purposes, to deliver promotional content, offers, and advertisements that may be of interest to you.
2. Data Sharing and Disclosure
We may share your information with third parties for the following purposes:
- Service Providers: We may engage third-party service providers to assist us in delivering our services, such as hosting providers, analytics platforms, and payment processors.
- Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation, or if we believe it is necessary to protect our rights or the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
3. Customer rights and choices
You have the following rights regarding your personal information:
- Access and Correction: You may request access to, or correction of, your personal information held by us.
- Data Portability: You may request a copy of your data in a structured, machine-readable format.
- Deletion: You may request deletion of your personal information, subject to certain legal exceptions and retention obligations.
4. Data security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
i. How we keep your personal data secure
We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost or altered, or used or accessed in an unauthorised way. We have put in place procedures to deal with any actual or suspected Personal Data breach. In the event of any such breach, we have systems in place to mitigate any impact to your privacy and to work with relevant regulators.
ii. How long we store your personal data
We will only retain your Personal Data for as long as we reasonably need to use it for the purposes set out in this Privacy Policy, unless a longer retention period is required by applicable law (for example, for regulatory purposes).
Under some circumstances, we may anonymise your Personal Data so that it can no longer be associated with you. We may retain such anonymised data indefinitely.
Our data retention policies are reviewed at regular intervals and comply with all applicable requirements.
5. International data transfers
Your information may be transferred to and processed in countries other than your own, where data protection laws may differ from those in your jurisdiction. By using our platform, you consent to the transfer of your information to any such country.
6. Children's Privacy
Our services are not directed to individuals under the age of 13 (in the US) or under the age of 16 (under GDPR). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Admin@hqgroupofcompanies.com